Thanks for considering KidZone Kansas City for your event and party rental needs. Safety is our number one priority. Below is an overview of KidZone Kansas City weather safety policies. Please call us at 913-269-7889 with any questions. We are happy to assist you!
KidZone Kansas City Events reserves the right to charge full cost for loss due to cancelation by customer within 72 hours of event date. Due to last minute cancelations not related to high winds, rain or storms KidZone Kansas City has equipment that cannot be rented at the last minute that would have been rented to another customer. This does not apply to high wind, rain or storm conditions. Rainout cancelations will be determined by KidZone Kansas City no earlier than the day prior to your event date due to ever changing weather forecasts – the percentage of rain forecasted above 50% for the majority of the day may make your event eligible for rain-out cancelation. If cancelation occurs more than 72 hours prior to event date, the non-refundable deposit will be available to the customer as a raincheck for a period of six (6) months. If the raincheck is not used by booking within 6 months, it will be forfeited.
All event reservations over the total cost of one thousand dollars ($1000) MUST be paid in full five days prior to the original event date. Many times large events require outsourcing of services to make your event spectacular and these vendors have to be paid prior to the event. Keep in mind that you essentially are buying your event date. Once the event date is determined, that is your date. In the event of a rainout or incoming inclement weather, KidZone Kansas City will work with you to the best of their ability to get everything you desired for your rescheduled event. However, if a piece of equipment is not available for the new date, you agree to understand that a substitution will be made. If an outsourced service is not available from the original vendor then attempts will be made to source an alternate vendor, which may slightly alter the cost from the original date’s contract. Keep in mind that your date is your date and we want you to have a wonderful event. If you choose to change that date, there may be deposits to outsourced vendors that will be forfeited.
KidZone Kansas City will cancel your event if the National Weather Service issues a wind advisory. Your non-refundable deposit will be available to you as a raincheck for up to a year. If you paid for the entire event, the deposit amount will be applied to your next event and any amount over the required deposit may either be applied to your next event or refunded to you. Safety is our first concern – if the event has already started, we will work closely with you as the weather changes.
RAIN / STORMS
KidZone Kansas City WILL cancel your event due to storms and/or rain on the morning of the event if forecasted rain is more than 50% for the majority of the day. We want you to have an amazing event; however, we want you to be safe as well.
RESTRICTIONS ISSUED BY LOCAL GOVERNMENT
KidZone Kansas City is not responsible for restrictions issued by local governing agencies such as water or power restrictions. We will not cancel your event due to these restrictions and all other policies are still in force.
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